HPE Heating And Plumbing Engineer

Cracking reliable servove posted 11/11/2022

Rob from first visit took control of what was needing done, was hassle free, cle...

Rob from first visit took control of what was needing done, was hassle free, cleaned up each day and great value

Great work, very helpful posted 23/09/2020

Prompt response, sorted problem with heating. Explained everything clearly. Good...

Prompt response, sorted problem with heating. Explained everything clearly. Good value for money.

A thorough job posted 28/02/2020

Friendly helpful service - any work required was explained fully in layman's ter...

Friendly helpful service - any work required was explained fully in layman's terms before work began. No "hard sell" and no" hidden extras" - work done properly, not done with one eye on the clock. Priced v competitively. Recommended .

Rob was efficient and reliable. posted 16/05/2019

Rob was friendly, professional and assessed the problem got parts and arranged...

Rob was friendly, professional and assessed the problem got parts and arranged to fix the boiler around my schedule. He was efficient and nothing was too much trouble. I was very pleased with his work.

Very good job for a good price and is extremely professional. posted 06/09/2018

I've had Rob out to fix the old boiler before during awful weather, with heavy...

I've had Rob out to fix the old boiler before during awful weather, with heavy snow in the street. He turned up got it going and wasn't too bad money wise either. So I didn't hesitate to get Rob in again this time. We opted to get a new boiler and radiators. Rob carried out the work very well and for the price quoted. A thoughrouly decent and likeable guy who does a great standard of work. Highly recommended.

Very good job for a good price and is extremely professional. posted 06/09/2018

I've had Rob out to fix the old boiler before during awful weather, with heavy...

I've had Rob out to fix the old boiler before during awful weather, with heavy snow in the street. He turned up got it going and wasn't too bad money wise either. So I didn't hesitate to get Rob in again this time. We opted to get a new boiler and radiators. Rob carried out the work very well and for the price quoted. A thoughrouly decent and likeable guy who does a great standard of work. Highly recommended.

Very professional and helpful posted 07/06/2018

The whole experience was seamless. Rob arrived on time and was very professional...

The whole experience was seamless. Rob arrived on time and was very professional, explaining what he was doing and took his time to do.the job well. . The price was very reasonable also. We would highly recommend this engineer.

Work was carried out in a thoroughly professional manner to our satisfaction. posted 06/05/2018

Rob responded quickly to our request for a new boiler. He provided quotations wh...

Rob responded quickly to our request for a new boiler. He provided quotations which stated clearly the boiler specification and work involved. He kept us informed and the work was carried out in a thoroughly professional manner to our satisfaction.

Rob saved the day when Corgi let me down posted 28/03/2018

Our old boiler had been condemned by Corgi Home Plan and Rob was the sub-contrac...

Our old boiler had been condemned by Corgi Home Plan and Rob was the sub-contractor appointed by Corgi to fit our new boiler. Having done an impeccable job of this installation, after a couple of weeks it became apparent that there was an unrelated problem with our radiators, namely that different radiators were heating up, some partially, some not at all- at different times. Given that Rob had done the installation, the issue was initially put back to him, but an Ideal engineer confirmed that there was indeed no issue with Rob's installation and the problem lay with our existing central heating system. Having been mucked about by Corgi, who gave the distinct impression that they would fall over themselves before paying for any further repairs for us (despite us having been their customers for over 5 years), I had no option but to cancel the DD to Corgi and seek a solution elsewhere. So, the logical solution was to approach Rob, who would now be working directly for me. He quickly diagnosed the fault and prescribed a power flush. He has, to date, conducted power flushes of my system on 2 separate days while sticking to the original price he quoted me. The problem is now 100% fixed- thanks to Rob's tenacity and expertise. I cannot speak highly enough of Rob's commitment to his customers and sticking to what he says he will do. This is a rare commodity in 2018 Britain. Well done Rob- we'll be in touch for any future plumbing requirements. Thank you.